Terms & Conditions

1. Introduction

These Terms and Conditions govern your use of the deeppurecleaning.co.uk website and any enquiries or services provided by DeepPure Cleaning Ltd. By using this website or submitting a cleaning enquiry, you agree to these terms.

These terms are governed by and construed in accordance with the laws of England and Wales. Any disputes will be subject to the jurisdiction of the courts of England and Wales.

2. Website Information

The information on this website is provided for general information purposes only. It does not constitute advice, a binding offer, a guarantee of service availability, a quotation, or a commitment to provide any specific service.

While we take reasonable steps to ensure the accuracy of the information on this website, we do not warrant that it is complete, current, or free from error. DeepPure Cleaning Ltd reserves the right to update or change the website content without notice.

3. Service Availability

Cleaning service availability is not guaranteed by the content of this website. Submitting an enquiry form or contacting us does not constitute a booking or a guarantee of availability.

Service availability, timing, access requirements, priority areas, and final cleaning expectations are confirmed per individual enquiry. We reserve the right to decline enquiries where the scope, access, safety requirements, or other factors make the service impractical or unsuitable.

4. Cleaning Scope and Quotations

Quotes and cleaning scope are confirmed separately and individually before any work begins. Information provided on this website about cleaning services is illustrative and general in nature, not a fixed quotation or guaranteed scope.

Cleaning scope, property condition, access, priority areas, products, methods, timing, safety considerations, waste handling, and final service expectations are confirmed per enquiry before work begins.

5. Cleaning Outcomes and Limitations

Cleaning outcomes depend on property condition, surface type, access, staining, contamination, materials, products used, time available, and the agreed scope of cleaning. We make no guarantee of any specific cleaning result or outcome.

Stain removal, odour removal, mould treatment, pest-related cleaning, biohazard cleaning, hazardous material cleaning, and specialist contamination work may require separate assessment, specialist services, or may fall outside the scope of standard cleaning services.

Before/after results can vary depending on property condition, scope, and what is achievable within the agreed arrangement.

6. End-of-Tenancy Cleaning

End-of-tenancy cleaning does not guarantee deposit return, landlord approval, agent approval, inventory checkout results, or removal of all stains, odours, marks, damage, or wear.

Commercial, landlord, agent, or tenancy requirements should be confirmed before booking. DeepPure Cleaning Ltd does not guarantee that any cleaning service will satisfy the requirements of a specific inventory check, checkout process, landlord, or letting agent.

7. Hygiene-Focused Cleaning

Hygiene-focused cleaning services provided by DeepPure Cleaning Ltd do not imply medical-grade disinfection, certified decontamination, infection-control certification, or complete removal of bacteria, viruses, mould, allergens, or contaminants unless specifically scoped with appropriate specialist services and stated explicitly in a written agreement.

8. Client Responsibilities

You are responsible for providing accurate property information, access arrangements, parking details, utility availability, property condition details, known safety information, priority areas, and any timely approvals required for cleaning to proceed.

Providing inaccurate, incomplete, or misleading information about the property, its condition, or access requirements may affect the cleaning outcome and the ability to deliver the agreed scope.

You are responsible for ensuring that cleaning takes place in a safe environment, that any known hazardous materials or conditions are disclosed, and that appropriate safety information is provided before work begins.

9. No Certification, Insurance, or Guaranteed Status Implied

Nothing on this website implies or represents that DeepPure Cleaning Ltd holds any specific certification, insurance policy, eco-certification, clinical cleaning status, medical-grade disinfection status, or infection-control accreditation unless explicitly stated with evidence on the website.

No guaranteed outcome, stain-free result, deposit return, landlord approval, perfect property condition, clinical cleaning result, or guaranteed pest-free, mould-free, or bacteria-free outcome is implied or warranted by the content of this website or any cleaning service.

10. Limitation of Liability

To the fullest extent permitted by law, DeepPure Cleaning Ltd shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of this website or the cleaning services provided, beyond the value of the services directly provided.

Nothing in these terms limits or excludes liability for death or personal injury caused by negligence, fraud, or any other liability that cannot be limited by law under English law.

11. Third-Party Links

This website may contain links to third-party websites. DeepPure Cleaning Ltd is not responsible for the content, availability, or privacy practices of those websites.

12. Changes to Terms

We reserve the right to update these Terms and Conditions at any time. Continued use of this website after any update constitutes acceptance of the revised terms.

13. Contact

For any queries regarding these Terms and Conditions:

DeepPure Cleaning Ltd
Email: [email protected]
Registered address: Flat 14, 21 Grosvenor Gate, Leicester, LE5 0TL, United Kingdom
Company Number: 17315429